Checked In: Grand Hyatt Tokyo Hotel

As avid fans of Hyatt hotels, when we were searching for hotels to stay in Tokyo, it was either the Grand Hyatt Tokyo or Park Hyatt Tokyo. Considering the prestige that Park Hyatt Tokyo has received (and being famous for being the hotel in the movie ‘Lost in Translation’), I was intrigued. However, it ultimately came down to location, and in this sense, Grand Hyatt Tokyo hotel won over.

The hotel itself gives the aesthetic that is in line with the Hyatt brand – modern, sleek and sophisticated. There are 387 guest rooms and 28 suites, each with rich mahogany furnishings and beds that are lined with soft Egyptian cotton sheets.

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The location: Roppongi Hills

The hotel is conveniently located in Roppongi Hills, an area known for being a shopping and business district. It is located 1 hour from Narita Airport, 20 minutes from Haneda airport, and 30 minutes from Tokyo Station. Metro stations is also just a short walk away.

The service

As soon as we entered the hotel lobby, there was a very nice gentleman who greeted us and gently directed us to the front desk. We checked in sooner than the check-in time, mostly to drop off our bags, but they were so accommodating that they lent us another room – a standard, yet beautiful, room – to rest in while ours was being prepared.

He later helped us find our room and helped us get situated. Every time we came in the lobby, he remembered us and was super friendly. In general, everyone was amazing and nice, and it made our stay so much more comfortable.

Once we got in the room, we noticed a welcome package for us waiting on office table that included a nice letter from the manager, a bottle of wine, and a bottle of what we both thought was sake for the longest time (it was clear liquid) and when we finally were revved up enough to drink some alcohol, surprise surprise, found it to be water! Ah, that’s more our comfort anyway, haha.

The room: Grand Executive King Suite

Thanks to Joseph’s Globalist tier status with Hyatt, we were upgraded from a standard room to the Grand Executive King Suite. Guys, this 1000sqft room was absolutely beautiful. Every little detail and furnishing felt like high quality, from the rain shower and deep soaking tub to the thick wooden closet sliding doors. Yes, I was actually fangirling about closet doors.

A couple of the noted features is the Bang and Olufsen stereo system and Arne Jacobsen Oxford chair. While we didn’t get a chance to use them, we were still pretty impressed they thought to include such luxurious details. On the ottoman table, they laid out a few snacks that were actually really good, and that they thankfully kept restocking every night.

The view from our room was also breathtaking. On a clear day, we would have been able to see Mt. Fuji straight ahead, though this didn’t happen whenever we were in the room.

The pool

Interestingly, the pool is located in the spa section and is only available for guests of their spa – Nagomi Spa and Fitness – or if you’re a Globalist member. Thankfully we fit one of those criteria because the pool is amazing. As I entered the spa, the environment was so tranquil and inviting. I was given a locker by the spa attendants, and had access to the steam and sauna room as well.

Guys, the pool is an absolute dream. It’s a fairly shallow olympic pool made of red granite. The setting is serene and relaxing, with dimmed lights and dark modern architecture and a dark hardwood deck throughout. Right beside is also an illuminated jetted hot tub.

I made a point to wake up early every morning and enjoy the pool all to myself, and this pool might be the reason we come back and stay at the Grand Hyatt Tokyo hotel next time.

The Restaurants

There are nine restaurants in this hotel. We did not go to any. Instead, we opted for breakfast at the Club Lounge, an area accessible only to those that are Globalists. The Club Lounge offers complimentary breakfast buffet and then again for evening cocktails, so it seems like a no brainer to opt for this when offered.

The Final Say

The Grand Hyatt Tokyo hotel has won my heart. There is much to love about this hotel and we have already decided that we’d be staying here whenever we visit Tokyo in the future.